Frequently Asked Questions & Answers

Have a look at frequently asked questions & answers to understand more

Are all of your employees vets?

We employ both veterans and non veterans and each employee is held to a high standard of excellence. We operate with INTEGRITY, EXCELLENCE and ACCOUNTABILITY.

What areas do you service?

For local service we serve the following counties: St Louis, St Charles, Jefferson, Madison, and St Clair and for long distance we travel from Coast to Coast.

What forms of payment do you accept?

We accept Cash, Credit or Debit Card and Cashiers Check (No Personal Checks)

How long will my move take?

We are able to provide average move times based on home size and list of contents however no two moves are exactly alike. With that said it is best to request an in home estimate if you would like a more accurate estimate.

Do you provide storage?

We do not offer long term storage however we can provide short term storage up to 3-4 days in order to accommodate multi-day closing schedules.

What size are your trucks?

For most of our moves we use 26′ trucks however we also have 24′ and 17′ trucks.

When should I book my move?

Our schedule tends to fill up quickly so we always recommend our customers to schedule their move as soon as they have confirmed moving dates. Scheduling at least 3 weeks in advance is ideal if possible.

Are there any items that you dont move?

We no longer move gun safes, pool tables, specialty equipment or anything over 400 lbs.

How do you handle flat screen tvs?

We will only move flat screen tvs if they are secured in a flat screen TV box. If you do not have the original box you can purchase one from Home Depot or Uhaul.

You also have the option to move any flat screen TVs yourself.

Can I keep everything in my dressers?

We ask that everything is removed from dressers, armoires and chests of drawers before we move them.

Do you move refrigerators?

Yes we do however the customer should measure the refrigerator and all entryways to ensure that the refrigerator will fit. We do not remove refrigerator doors in the event that it does not fit. The customer is responsible for removing the doors if necessary.

Do you dissassemble workout equipment?

We do not disassemble or reassemble workout equipment.

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